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Terms and
Conditions

General Terms and Conditions of Sale

1. Seller Identification
Company Name: Ingenium
Address: Tel Aviv - Yafo, Rothschild Blvd 45
SIRET Number: 319351284
Contact: service@ironlionsion.com
2. Product
Designation: Unique Sweatshirt
Price: 150 nis
Availability: Limited Stock
3. Order
Online ordering process on the website
Order confirmation via email
Final validation after full payment.
4. Price and Payment
Fixed and unique price for the sweatshirt
Accepted payment methods:
  • Credit Card
All prices are in Nis Dollar, Euro including tax
5. Delivery
Delivery time: 7 working days
Delivery charges: 25 nis
6. Withdrawal and Returns
Withdrawal period: 3 days from receipt
Return conditions:
  • Unworn sweatshirt
  • In its original packaging
  • With all tags
  • Refund within 5 days after receiving the return.
9. Liability
Limitation of liability to the products sold
Retention of ownership until full payment
10. Disputes
Competent Court: Tel Aviv
Mediation possible before legal action

Transaction Cancellation Policy

1. Cancellation Timeframes
  • Cancellation before shipment: Customers can cancel their order free of charge within 24 hours after order confirmation.
  • After shipment: Once the product is shipped, cancellation is no longer possible, but the right of withdrawal still applies.
2. Right of Withdrawal
  • Customers have two days from the receipt of the product to exercise their right of withdrawal.
  • The product must be returned in its original condition, unworn, unwashed, with all its tags, and in its original packaging.
3. Refund
  • Refunds are processed within 14 days following the receipt of the returned product.
  • The refund will be credited to the original payment method.
  • Return shipping costs are borne by the customer, unless the product is defective or there is an error on our part.
5. Exceptions
Items not eligible for cancellation or refund:
  • Discounted or final sale products
  • Sweatshirts that have obviously been worn or washed
  • Items that do not meet the return conditions
6. Request Process
  1. Contact our customer service via the website's contact form
  2. Obtain a Return Merchandise Authorization (RMA) number
  3. Carefully pack the product
  4. Attach the return slip provided
  5. Ship the parcel to the specified address
7. Disputes
  • In case of dispute, the customer can contact our consumer service.
  • Mediation is available via the European Commission's online dispute resolution platform.
Customer Service Contact
  • Email: service@ironlionsion.com
  • Hours: Monday-Friday, 9am-6pm